FREQUENTLY ASKED QUESTIONS

You must be 18 years or older to get a tattoo. It is against the law in Queensland to tattoo any person under the age of 18, regardless of parental/guardian consent. Please remember to bring a physical photo ID (driver's license/passport) to your appointment, as we check prior to commencing the session.

Generally speaking, bookings are essential for our studio. However, on the occasion where an artist has had a last-minute cancellation, we may accept walk-ins. Walk-ins are taken on a first in, first served basis as we cannot guarantee availability.

Our general bookings open and close every quarter (depending on the number of inquiries received). When our bookings open, we kindly request that you submit an enquiry form via the bookings tab on our website. When describing your idea include as much detail as possible and include reference photos, the tattoos size in cm and placement on your body! Please also note that all bookings require a $100 deposit to secure the appointment. You must provide proof of the deposit (receipt screenshot) before your appointment is confirmed. *Your booking will be automatically canceled if we don't receive a deposit within 48 hours.

Our studio minimum is $110.

All sessions are ultimately priced on an individual basis. Our pricing is based on the designs size, style, location, and detail, rather than priced at an hourly rate. Our artists will provide you with a general quote when enquiries are submitted via our website.

You will be given clear aftercare instructions after your session. Your artist will verbally explain this to you, as well as giving you an aftercare pack with written instructions and a sample cream. Please follow our instructions so that your tattoo heals correctly.

Our price also includes ONE free touch up within 6 months of your initial session. This free touch up is only eligible with the artist who operated in your first sitting. * $50 - $100 touch up fee will be applied if: You wish to see another artist for your touchup session. You cancel or reschedule with less than 48 hours notice. You do not show up to your session at the agreed time.

Our artists are happy to tattoo on numbed skin, however we do not sell or apply numbing cream in our studios. If you decide to use numbing cream, please follow the instructions as labelled and apply the cream before your appointment.

Yes. Although, it depends on the artist and what you want to cover your existing tattoo with. Not all cover ups will work with our fine line style, and we may need to schedule a free face to face consultation to discuss the idea further.

Yes, our studios use 100% vegan ink.

No, we are strictly a tattoo studio only.

Cancellation & Rescheduling Policies Reschedules with less than 3 hours notice will result in the forfeit of your deposit. If you still wish to reschedule, we require another $100 deposit. Reschedules with less than 48 hours notice of rescheduling will result in a charge equal to 10% of the tattoo cost. If you are running more than 20 minutes late, you may have to reschedule and that will result in a charge equal to 10% of the tattoo cost. More than 3 times rescheduling will result in a charge of the same amount as your deposit. Deposits won't be refundable for “NO SHOWS” or less than 48 hours notice of cancellation. If you need to leave your session earlier than agreed upon, there will be a charge equal to 10% of the tattoo cost if prior notice was not provided to your artist.

Should you wish to cancel or alter an order which has not yet been processed for dispatch, please contact us immediately in writing at xxhaileyblossomxx@gmail.com. Generally speaking, all orders are processed within 12 hrs of being placed but on most occasions, are processed within 2 hours once we confirm stock is available. If your order has been processed and dispatched, you will need to return the order subject to the terms and conditions above.

If you would like to exchange for an item immediately, we suggest you email directly to xxhaileyblossomxx@gmail.com or ring +61 7 5661 6288 before returning your original purchase. This will ensure your exchanged item is in stock. You are then welcome to return your original order as a change of mind return subject to our terms.

- For gift cards it takes up to 3-5 business days. - For goods List of metro postcodes where the delivery takes up to 8 business days. Sydney 0200 - 0299, 1000 - 1920, 2000 - 2239, 2555 - 2574, 2600 - 2630, 2900 - 2920, 2740 - 2786 Melbourne 3000 - 3210, 3335 - 3341, 3425 - 3443, 3750 - 3811, 3910, 3926 - 3944, 3972 - 3978, 3980 - 3983, 8000 - 8899 Brisbane 2484 - 2499, 4000 - 4370, 4373 - 4381, 4400 - 4405, 4500 - 4580, 4600 - 4610, 4614 - 4618, 9000 - 9919 Perth 6000 - 6214, 6800 - 6999 List of rural postcodes where the delivery takes up to 15 business days. Sydney 0800 - 0999 Melbourne 5200 - 5799, 7000 - 7999 Brisbane 4724 - 4899 Perth 6215 - 6799 9 business days to the rest of Australia (excluding weekends and public holidays) Delays may sometimes occur beyond the control of Hailey Blossom and we will advise you if this happens where we can.*

Orders are shipped from Gold Coast QLD and will be delivered by Australia Post if your order is being delivered to a postal address. If your order is being delivered to a collection point, it'll be delivered to your chosen Australia Post location. Once your order leaves our warehouse, you'll receive a shipping confirmation email which will contain your tracking link.

Your order will be delivered between 7am and 9pm on a business day. If you're not around when delivery is attempted, the driver will either leave your order in a safe place. You can also register with Australia Post before placing your order to take advantage of their 24/7 Parcel Lockers.

We aim to meet these delivery times but during busy periods (including public holidays) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Hailey Blossom cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. For more info, https://www.haileyblossom.com/shipping-returns.